FAQs

What is the Sandwich Club?

The Sandwich Club is your lifeline for caregiving—a digital membership crafted with love and intention for those balancing care for aging parents, kids, or anyone they hold dear. Caregiving can feel like wandering through a maze, searching for answers that seem just out of reach. That’s where we come in. At The Sandwich Club, no question goes unanswered – our AI responds immediately, then the community shares their own experiences to help caregivers easily find the answers they need through this Q&A and additional curated guides and resources. Together, we’re not just solving problems; we’re building a place where caregivers can find clarity, confidence, and camaraderie.

What kinds of questions can I ask on the Sandwich Club?

No question is too big, too small, or too tender for the Sandwich Club. Whether you’re navigating tough conversations—like asking your parents to rethink their driving—or reflecting on what caregiving means to you, we’re here for it all. Caring spans so many moments, from the mundane to the profound, and this is your space to explore them. Dive into our question library, Questions, to see the full range of what caregivers are tackling with us.

What security measures do you have in place to protect my privacy?

Your privacy is important to us. We use industry standard technologies for authentication and managing accounts. All questions asked are anonymous and rephrased to remove identifying information by our Sandwich AI. Any comments you make will be attributed with the first name, last initial associated with your account. Curious about the details? Take a look at our privacy policy.

What informs the AI-generated response to my question?

Our Sandwich AI uses OpenAI to generate answers to caregiver questions. We’ve created an evergrowing set of curated caregiving resources which the AI includes when it’s relevant to do so, this includes best practices from the National Council on Aging, Caregiver Action Network, and other trusted organizations. Have a resource you love? If so, share it with us at contact@thesandwichclub.com! We’re building this together.

What should I do if I receive an incorrect or inappropriate response from the Sandwich Club AI?

We’re sorry if this has happened, and we’ll get on it as soon as possible. Any comment can be flagged to our team by clicking the “...” in the upper right corner of the comment box. In addition, you can always contact us at support@thesandwichclub.com so we can promptly assist you.

How do you recommend products on Marketplace?

Our recommended products and services are personally used by our team, tested, and / or carefully vetted through caregiver recommendations. We welcome you to share the products and resources you love with us at support@thesandwichclub.com.